Barbara K. Richardson
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Ten Things I Learned Signing Books at Costco

11/14/2010

5 Comments

 
or How to Market Your Book in Four Seconds or Less!
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Some authors are lucky enough to land a gig at Costco. Fewer authors are lucky enough to survive the two-hour blitz of harried shoppers feeling like anything but a potato chip. Maybe a crushed potato chip in a forgotten bag on aisle forty-two at the back.

You need not squirm as 36-packs of toilet paper whiz by and everyone ignores you. Get a game on. Here's how I triumphed in the hallowed halls of

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1.  You need bookmarks.

2.  When a shopper's eyes hit your poster and/or the desk full of books or much more rarely your face

3.  You say "bookmark?" extending your arm fully toward them

4.  With a radiant smile which

5.  Six times out of ten will gain a positive response and as the person leans in a little to take the bookmark

6.  You say "My novel came out in March." This clears up any confusion as to what sort of book this is and who the heck you are. There are so many sales people, demonstrators and sample-givers in Costco it just does not occur to shoppers that you are indeed the author. Which makes them smile and slow down a bit to congratulate you

7.  While you say "It's set in Utah and Idaho and Oregon. It's a local story" which sinks the potential attraction in just a little deeper. Many people will push their giant shopping carts away smiling and reading the bookmark.
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8.  But one in ten will stay and ask what your book is about. This is when the one-line pitch becomes a gem in your diadem. You lean in to the person as if you were discussing something of great personal importance (which your book is) and say

9.  "It's the story of a middle-aged woman who dares to intervene in a young boy's suffering, changing both of their lives forever."

10.  Then you feel good because you've delivered the nut at the heart of the story, and they feel good because everyone wants kids to be saved. They may read the book jacket, or the newspaper feature article you've laminated on blue craft paper while you babble on about truck stop tours and great reviews and what a fine present this would make for their favorite readers.

Yes, some buy the book. My first customer bought one and then another and another for her friends. She left with seven signed copies of Guest House.

How did I arrive at this foolproof method of speed-selling? The kindly vibrating lounge chair demonstrator across the aisle saw me sitting at my brightly festooned table, ignored, and walked over to save my afternoon. He said, “You may not naturally do this, talk to people, but I’ve been in sales my whole life and I talk to every person who goes by. Try working against your personality. Reach out to everyone.”

So instead of sitting behind the table, I stood up. And instead of waiting for people to come to me, I devised the above ten steps, literally reaching out to shoppers.

The results? Three hundred Guest House bookmarks are circulating in homes and cars and grocery carts in the Salt Lake Valley tonight. Sixty or so books went out the giant Costco doors with new readers. I am exhausted and my feet are sore but it's so much better than being a potato chip.
Thanks to Costco I learned how to sell in the blink of an eye
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and just look how cute Guest House is nestled between George Bush and Suzanne Collins!
P.S. That's my beautiful mom in the top photo.
5 Comments
Jody B. link
11/15/2010 06:39:50 am

You look mighty fine sitting next to George W.! He might even wonder who Barbara K. Richardson is when he visits the Great Salt Lake next week up promote his book! Those of us who know Melba realize how she has transformed our lives. Who knows, Melba might even reach G.W., wouldn't that be miraculous? Keep on keepin' on, Barbara. Guest House has got to reach many more homes!

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Elizabeth Kolodziej link
11/16/2010 02:02:36 am

I really enjoyed that post. I actually did a little work in sales for a short time and learned the same exact thing you did while there. Glad to know it applies to book events such as yours. :) I would be curious to know how you got your book in to the Costco. Could you write a blog about that? Or maybe you have and I just didn't see it. Let me know!

Liz ^_^
www.vampyrekisses.com

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Chandra hoffman
11/26/2010 04:56:16 pm

Love this--I had an airport bookstore gig. I wish I had read this before!

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Joseph link
1/20/2014 10:38:12 pm

This is really a unique blog which has explained each and every point in very well manner. Thanks for sharing this with us.

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David G. Pace link
3/23/2018 12:48:32 pm

I wish you could've inhabited my body for just a few weeks back in 2015. (You did an amazing job hawking my book, I might add...now if you can just reincarnate into me next time I have a book released.) :)

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